Month: August 2017

The aviation industry should get ready for Customer Experience Networks

23 August 2017

According to the latest International Air Transport Association (IATA) figures, commercial airlines posted their strongest financial performance ever in 2016 — reporting $35.6 billion in net profit, just a bit above 2015 results but nearly double those of 2014. For the third consecutive year (and only the third year in airline industry history), carriers reported … More The aviation industry should get ready for Customer Experience Networks

IATA NDC : Overview and Implementation

17 August 2017

The NDC (New Distribution Capability) standard, created by IATA, is a distribution standard in XML format aimed at facilitating the exchange of data between airlines and business travel agencies. NDC provides several capabilities: It allows airlines to publish and communicate more personalized and dynamic offers, and it allows TMCs (Travel Management Companies) to offer travelers … More IATA NDC : Overview and Implementation